FAQ - Riccione Camping Village

FAQ International Riccione Camping Village

The Internation Riccione Family Camping Village is 5 minutes walk far from the town centre of Misano Adriatico and about 2 km far from Riccione. The town is reachable by public transport (bus stop in front of the campsite) or by bike through a bikeway.

The delivery of the keys to the accommodation is guaranteed from 5 pm. Arriving earlier, you can take advantage of all the services of the camping village. Check-out and the return of the keys must be done by 10 am. Please inform the resort in advance if your expected arrival is after 9 pm.

Check-in is possible starting from 8 am; Pitch is available from 12 pm – if the pitch is free before 12 pm, our staff will guide you to the pitch. Check-out: the pitch must be free by 12 pm.

We accept payments in cash (amount not exceeding € 2999.99), cash card and credit card (Visa, MasterCard, CartaSì).

NON REFUNDABLE BEST RATE

Non refundable: in case of cancellation or non-show the advance payment will not be refunded.

BEST RATE WITHOUT RESTRICTIONS OR STANDARD RATES

Art. 1 Notification of cancellation:
1. The cancellation of the stay must be communicated in writing by email to the following address: annullamenti@clubdelsole.com indicating the name of the camping village, booking number, surname and name of the booking’s owner.
2. All cancellations communicated by telephone will not be taken into consideration.

Art. 2 Cancellation policy Lodgings and Pitches:
1. Cancellation request received within 30 days before the arrival date: refund of the deposit without any penalty.
2. Cancellation request received from 29 days to 7 days from the date of arrival: for certified reasons, the campsite will issue a voucher equal to the amount paid (deducted € 100.00 as secretarial expenses) to be used within the following year to that of issue in any Club del Sole destination. A certificate attesting the event must be sent with the notification of cancellation to annullamenti@clubdelsole.com.
3. Cancellation request received within 6 days prior to the arrival date: no refund will be due.

Art. 3 Late Arrivals:
1. In case of late arrivals, the payment is due for the entire sum agreed in the booking letter.
2. If a postponement of 3 days maximum is communicated within 14 days from the arrival date and it is due to certified causes, a voucher will be issued for the unused days. A valid certification of the occurred event has to be sent per post or mail to the Camping Village’s Reception. The voucher can be used within the following year to that of issue in any Club del Sole destination.
3. If the postponement is communicated less than 14 days from the arrival, the article 3.1 will be applied.

Art. 4 Early Departures:
1. In case of early departures, no refund will be made for unused holidays. If the reason for the advance of departure is due to certified causes (to be sent per sent per post or mail to the Camping Village’s Reception), a stay voucher will be issued for the unused days. The voucher can be used within the following year to that of issue in any Club del Sole destination.

Our animation team will be available from June to the beginning of September, and will take care of sports activities, tournaments, entertainment for children and adults, but also evening shows and dancing show.

Wi-Fi is available for free all over the campsite.

For requests or preferences, please contact the Reception directly via e-mail or by calling us at +39 0533 380216. It is possible to choose a specific number of accommodation, once the actual availability has been verified, with an additional charge of € 50.00 per family. Without this option, the number will be communicated only when you receive the keys.

Bed linen and towels are not included in the price. You can rent them directly at the camping-village or when you book your lodging.

The accommodation the day of your arrival will be cleaned and sanitized. Before you leave, you must leave it in order as it was found. You can add the final cleaning service at any time, but it is a paid service.

We have an agreement with some private beaches in front of the campsite where our guests can rent sun umbrellas and sun beds and get 20% off.